Faq's

What does “togu’na” mean?

“togu’na” is named after the traditional meeting house found in Dogon villages in Mali — a place where elders gather to share ideas, make decisions, and foster respectful conversation.

Are your products handmade?

Yes. Every piece in our collection is handcrafted by skilled African artisans using traditional techniques and authentic materials.

Are all your products one-of-a-kind?

Many of our pieces are unique or produced in limited quantities due to their handmade nature. Variations in texture, colour, and finish are part of their authenticity and charm.

Do you custom-make products?

We primarily source products already created by artisans and enhance them through thoughtful design intervention rather than mass-producing or replicating designs.

How do you ensure quality?

Each item goes through a careful hand-selection and quality-checking process before shipping to ensure it arrives ready for installation or display.

Do you ship internationally?

Yes. We work with trusted shipping partners to deliver worldwide and can also assist customers using their own preferred shippers.

Can you assist with custom packing or crating?

Absolutely. Standard packing is included, and custom boxing or crating can be arranged upon request.

Are your products sustainably sourced?

Sustainability and respect are central to our philosophy. We work closely with artisans and traders, supporting fair practices and preserving traditional craftsmanship.

Will my product look exactly like the images online?

Because our products are handmade, slight variations may occur. These natural differences are what make each piece distinctive and authentic.

How should I care for my handcrafted items?

Care instructions may vary depending on the material and finish of the piece. We recommend gentle cleaning and avoiding harsh chemicals or prolonged direct sunlight.

Why choose togu’na?

We offer carefully curated African craftsmanship that combines authenticity, sophistication, cultural storytelling, and timeless design for contemporary living spaces.